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Topic: suprise problem
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GMartin



Joined: Feb 5, 2010
Posts: 206

PostPosted: Apr 27, 2018 6:16 PM    Post subject: suprise problem

I am out of town and someone askedto see how BioEra works. I was not expecting this and do not have my dongle. I tried to install the demo hoping that would be a temporary fix jo I could run and EDF for the example, but when I attempted to run it I said dongle not detected, and would not run.

Is there a solution for this. If needed I can give you more computer info by email from my work email nsnfb@icloud.com

THankls

George
jarek



Joined: Oct 22, 2007
Posts: 605

PostPosted: Apr 27, 2018 6:42 PM    Post subject:

The Trial version doesn't use a dongle, so I don't know how this message could show up.

Did you install 4.027 version? I just downloaded it and installed and it works fine for me.
jarek



Joined: Oct 22, 2007
Posts: 605

PostPosted: Apr 27, 2018 6:44 PM    Post subject:

If you still have problems with the Trial version, try to manually remove BioEraTrial folder under "Program Files" and reinstall it again.
GMartin



Joined: Feb 5, 2010
Posts: 206

PostPosted: Apr 27, 2018 7:34 PM    Post subject:

Jarek

Thanks. Uninstalled then reinstalled. Got an message for Invalid exit. Uninstalled installed onto desktop and it worked fine. I am looking forward to showing it off tomorrow.

Georg
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