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Topic: App Freeze with Ganglion
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EMebane



Joined: Apr 15, 2019
Posts: 73

PostPosted: Jun 12, 2019 4:33 PM    Post subject: App Freeze with Ganglion

I often experience BioEra freezing when using Ganglion. It happens after a session completes and the Ganglion disconnects.

Details:
If I leave the Ganglion connected after a session completes, I notice that some minutes later when I attempt to close BioEra it won't close. The Ganglion has disconnected (flashing blue LED). The Stop button is available but not functional. I have to use Task Manager to close BioEra.
jarek



Joined: Oct 22, 2007
Posts: 744

PostPosted: Jun 12, 2019 6:48 PM    Post subject:

Looks like some sort of a problem with the driver. I have not seen that behavior here, but I may not have done the same.

If it happens on regular basis please let me know exact steps how to do it. If I am able to reproduce then maybe can do something about it.
EMebane



Joined: Apr 15, 2019
Posts: 73

PostPosted: Jun 23, 2019 11:12 PM    Post subject:

I experience the app freezing consistently when I finish a session then without stopping the session I go into edit mode and adjust a setting on something (most recently a Polygraph element). I press Control-S to save and I find I'm unable to switch back to View mode. The Play and Stop buttons are both blue. Button clicks are visibly effective (up/down states), but I can't get out of Edit mode and I can't close the window. I have to force quit the application. BTW: This time I did turn off the Ganglion before making any of these changes so it may not be the connection with the Ganglion that is the culprit. It could just be adjusting element properties after finishing a session (via SessionTimer element).
jarek



Joined: Oct 22, 2007
Posts: 744

PostPosted: Jun 24, 2019 10:33 AM    Post subject:

Thanks for the info.

The edit mode should not be used when the session is started. I will add an automatic stop, when edit mode is requested.
EMebane



Joined: Apr 15, 2019
Posts: 73

PostPosted: Jul 10, 2019 4:21 PM    Post subject:

I'm still seeing app freezing in 4.073 when using Ganglion. It seems to occur when I leave a session active (after completing a training) and then go and edit a property of an element (while in View mode, not Edit mode). Perhaps this is a similar problem where editing anything while in play mode can cause the app to freeze.
jarek



Joined: Oct 22, 2007
Posts: 744

PostPosted: Jul 10, 2019 8:36 PM    Post subject:

It may be a similar reason. Although in this case it looks like a bug (or room for improvement). It is allowed to open element properties at any time (also from the design). If I could reproduce it, I would definitely investigate. If you ever find out a way to do that on demand, please let me know.
jarek



Joined: Oct 22, 2007
Posts: 744

PostPosted: Jul 13, 2019 4:19 PM    Post subject:

This should be resolved as of version 4.076
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