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Topic: Bought an upgrade, 1 year BioEra subscription-how upgrade?
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M.T.



Joined: Apr 27, 2021
Posts: 5

PostPosted: Apr 27, 2021 8:04 PM    Post subject: Bought an upgrade, 1 year BioEra subscription-how upgrade?

Hi All,
I just bought an upgrade, 1 year BioEra subscription-how do I upgrade with my current BioEra 4.119 dongle, without being prompted on the download site to download the full program and be asked to pay for a full license? Where is the updated license code for me to activate the new registration, subscription and where do I store this for the recorded digital activation?
Thanks!
Mike
jarek



Joined: Oct 22, 2007
Posts: 892

PostPosted: Apr 27, 2021 9:08 PM    Post subject:

I just sent you an email with instructions.
M.T.



Joined: Apr 27, 2021
Posts: 5

PostPosted: Apr 27, 2021 10:30 PM    Post subject: Updating a pro license to BioEra 4.184

Hi Jarek,
Haven't seen an email yet, though I clicked on the full version download and opened the BioEraTrial.exe application, which I got this screen:

https://paste.pics/752b5b4f596d31e3f797075ea41ac662

Can you please provide the code for the "Extend License" option?
Thanks!
Mike
jarek



Joined: Oct 22, 2007
Posts: 892

PostPosted: Apr 28, 2021 8:52 AM    Post subject:

Please check your gmail account (associated with your paypal purchase), look in the spam folder as well. I just resent it again, and it was delivered successfully. All instructions are in it.

If you still have not received it, maybe provide another (better) email address here.
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