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Topic: New Dongle Missing FULL Bioera Version
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JKlausmeier



Joined: Apr 13, 2026
Posts: 4

PostPosted: May 18, 2026 8:30 PM    Post subject: New Dongle Missing FULL Bioera Version

Hi Jaryk, I've sent mutiple emails since March. One of the dongles I ordered is missing the FULL version of Bioera -- it only has the updates. Where do I send it back for a refund please?
jarek



Joined: Oct 22, 2007
Posts: 1095

PostPosted: May 18, 2026 9:32 PM    Post subject:

We have not received any of your emails. Maybe you can try to send again from another email account (like gmail).

The full installer version on any recent dongle is the same. If one of them has it, you can copy it over to the one that doesn't have it.
JKlausmeier



Joined: Apr 13, 2026
Posts: 4

PostPosted: May 25, 2026 6:12 PM    Post subject:

All my emails were sent from gmail -- maybe it went into a SPAM folder?

Please send instructions on how to copy the full installer version from dongle to dongle. Thank you!
jarek



Joined: Oct 22, 2007
Posts: 1095

PostPosted: May 27, 2026 1:37 PM    Post subject:

We check the spam folder, your emails have not arrived, are you sending to this address:

http://bioera.net/email.html

Insert both dongles in 2 usb sockets, then open Windows Explorer, find out the disks (like E: or D:) which were created for those flash drives. And then Copy the fullXXX.exe and Paste (or drag) onto the other.
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